softthenext.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them. Kindly, note that softthenext.com does not collect your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does softthenext.com have access to, or store, your complete card account information. We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website. While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to: Computer-identification information. IP address, assigned to the computer which you use. The domain server through which you access our service. The type of computer you are using. The type of web browser you are using. While you are transacting on our website personally identifiable information collected about you may include: First and last name. Email addresses. Contact details including phone numbers. PIN/ZIP code. - Demographic profile (like your age, gender, occupation, education, address and durables owned). Personal preferences and interests (such as books, movies, music and so on); and Your opinion on services, products, features on our websites. We may also collect the following information about: The pages you visit/access. The links you click on our website. The number of times you access the page. Things you view, add to bag, add to wish list. Other websites you open simultaneously while browsing on ours You may terminate your account at any time by writing to us at firstname.lastname@example.org from the email ID you have used for creating your account login, and mentioning Please close my softthenext.com account in the subject line. We will disable access to your account within 2 working days of receiving your mail. However, your information may remain stored in archive on our servers even after the deletion or termination of your account.
We do not share or rent your information with third parties except our agents and alliance partners.
We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfil orders, and credit / debit card processing companies to process the payment for goods and services ordered from softthenext.com website. These entities do not retain, store, share or use personally identifiable information for any other purposes.
Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use our websites. However, we offer some services only to visitors who do register: You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. softthenext.com reserves the right to send you certain service related communication, considered to be a part of your softthenext.com account without offering you the facility to opt-out. You may update your information and change your account settings at any time. If your personally identifiable information or email address change, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Care Team at softthenext.com Upon request, we will remove / block your personally identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on softthenext.com, your softthenext.com ID and Password are required in order to access your profile information. To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you. Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this website, you agree that Soft The Next will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security. All information gathered on softthenext.com is securely stored within the softthenext.com controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet and, of course, any information you include in a posting to the discussion areas is available to anyone with internet access.
To correct or update any information you have provided, our websites allow you to do it online.
You can contact us at: E-mail id : email@example.com
This coupon/credit balance can be used for a future purchase within a year on softthenext.com Exchange can be availed only once per order. So, please refer to the size guide provided with the product. Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. Pick up service is available for certain pin codes. If Pick up Service is not available for a certain Pin Code, Customer is requested to self ship the Product to us. For all self shipped returns, please use a reliable courier service. The costs for the return will be borne by the customer. Ensure that the return address given to you by our Team is securely pasted on the returns box. Once your return is received by us, the quality will be checked. This is subject to your return having met the requirements of being undamaged, returned within 7 days. Items without tags will not be accepted. Any sign of damage will give us the right to refuse return. Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back at customer’s expense(Amount charged by the Courier Company). No amount will be reimbursed to the customer in this case. In case you receive a damaged/defective, the company should be notified within 24 hours of receipt. We might request you to share snap shot at firstname.lastname@example.org Send pictures (Try to cover the sides which look tampered/damaged as per the User) of the products received along with packaging at email@example.com In you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised. No Return/Exchange requests will be entertained post 48 hours of delivery of the order. Please note that if we do not receive full information from you, we will not process a return from our end. We do not accept any couriers that we are not already expecting to arrive. Please mention your name/order number on the package such that it is easily visible, we are not responsible for the return of the parcel if we cannot locate its origin or order number. If any order placed using a credit code cannot be fulfilled by SoftTheNext, we will reissue the credit code. No refund will be made for any order. There will be additional logistics charges fulfilling the exchange which can be viewed while placing the exchange order using the credit note. Sale of all discounted items is FINAL. No Returns or Exchanges will be accepted on discounted/sale products. We cannot accept returns on any products that have been damaged or tarnished due to daily wear and tear. Made to order - product orders cannot be cancelled once we start processing them. No Refund will be made in such cases. If such an order is delayed from our end due to unforeseen circumstances, a credit note will be issued to the customer. No refund will be made. No returns or exchanges will be accepted on personalised, customized or modified products. Please Note : The colour in images on the website can slightly vary due to product shoots in professional lighting and monitor settings, this will not be accepted as an eligible reason for exchange or return.
For a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, softthenext.com reserves the absolute right to cancel all past, pending and future orders without any softhenext.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on Website and stock unavailability. We may also require additional verifications or information before accepting any order. We may contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be added to your coupon code or credit balance on softthenext.com. Any promotional voucher used for the cancelled orders may not be refunded. Further, in case of suspicious transactions, softthenext.com reserves the right to inform law enforcement officials and provide them with all transaction details that may be requested for investigation of any illegal activity. The User may be considered fraudulent if inter alia any of the following scenarios are met: User doesn't reply to the payment verification mail sent by Soft The Next. User fails to produce adequate documents during the payment details verification Misuse of another Users's phone/email User uses invalid email and phone no. Overuse of a voucher code Use of a special voucher not tagged to the email ID used. User returns the wrong product User refuses to pay for an order User is involved in the snatch and run for any order The User may be considered loss to business if any of the following scenarios are met: User with a very high return rate Invalid/Incomplete address cases Repeated request for monetary compensation for petty issues Account for the Users falling in fraudulent or loss to business category may be blocked. Any credits earned through loyalty or referral program will be forfeited in such case.
2.1 The User hereby indemnifies, defends and holds harmless the entity owning and operating the Website, its subsidiaries, affiliates, vendors, agents and their respective directors, officers, employees, contractors and agents (herein after individually and collectively referred to as "indemnified parties") from and against any and all losses, liabilities, claims, suits, proceedings, penalties, interests, damages, demands, costs and expenses (including legal and other statutory fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the indemnified parties that arise out of, result from, or in connection with :
The User’s breach of these Terms; or
Any claims made by any third party due to, or arising out of, or in connection with, the User’s use of the Website; or
Any claim that any third party IPR, proprietary information, content or materials provided by the User causes any damage to a third party; or
Violation of any rights of any third party by the User, including any IPR.
Each an “Indemnity Event”.
2.2 Upon occurrence of an Indemnity Event, the Website may notify the User of any claims which the User shall be liable to indemnify the Website against. The User shall then be obligated to consult with the Website regarding the course of action to be undertaken in defending such a claim.
2.3 The User shall not compromise or settle any claim or admit any liability or wrongdoing on the part of the Website without the express prior written consent of the Website which can be withheld or denied or conditioned by the Website in its sole discretion.
2.4 Notwithstanding anything to contrary, the Website’s entire and aggregate liability to the User under and in relation to these Terms shall not exceed the greater of Indian Rupees One Hundred (INR 100) or the amount of fees, if any, paid by the User/Seller to the Website under the relevant order to which the cause of action for the liability relates.
2.5 Notwithstanding anything to contrary, in no event shall the Website, its subsidiaries or affiliates and their respective officers, directors, employees, partners or suppliers be liable to the User for any special, incidental, indirect, consequential, exemplary or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not the Website has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with the User’s use of or access to the Website or the Product.
3.1 While using the Website, the User specifically undertakes not to host, display, upload, modify, publish, transmit, update or share any information or content that:
belongs to another person and to which the User does not have any right to;
is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
harms minors in any way;
impersonate any person or entity, or falsely state or otherwise misrepresent the User’s affiliation with a person or entity;
threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation;
infringes any patent, trademark, copyright or other IPR;
contain software viruses or any other computer code, files or programs designed to interrupt destroy or limit the functionality of any computer resource;
deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
engage in any activity that interferes with or disrupts access to the Website or the Products (or the servers and networks which are connected to the Website);
attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any Website server, or to any of the Products offered on or through the Website, by hacking, password mining or any other illegitimate means;
probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website.
disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;
use the Website or content therein for any purpose that is unlawful or prohibited by the Terms or to solicit the performance of any illegal activity or other activity which infringes the rights of the Website or other third parties;
falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
violate any applicable laws or regulations for the time being in force within or outside India; and
3.2 The User may need to install updates that the Website or any third party may introduce from time to time to access the Products /Website including downloads and required functionality, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions. By using the Website, the User shall be deemed to have agreed to receive such updates.
3.3 The User agrees that it shall solely be responsible towards the Website and to any third party for any breach of its obligations under these Terms and for any consequences, losses or damages that may be suffered by the Website owing to such breach by a User.
4.1 User feedbacks or information pertaining to Products offered on the Website or any information pertaining to the Website shall be deemed to be non-confidential in nature.
4.2 The Website reserves the right, at its sole discretion to use such information/pictures for upgrading/enhancing the Website and such use shall be entirely unrestricted.
4.3 The Website may at its discretion, also make any modifications or changes to the Website and its content and / or Products on the basis of such feedback or information.
4.4 In the event that the Website makes any changes or modifications to the Website or Products on the basis of any such feedback, the User shall not have any rights or title (including any IPR) in such changes or modifications to the Website or Products listed therein.
4.5 By submitting any feedback or any information, the User hereby warrants that (i) the feedback does not contain confidential or proprietary information belonging to the User or any other person and shall not entitled to any compensation or reimbursement of any kind from the Website for the feedback under any circumstances.
5.1 These Terms shall be governed by and interpreted and construed in accordance with the laws of India. The courts in Pune, Maharashtra shall have exclusive jurisdiction in respect of any matters arising herefrom.
Orders are packed and shipped Monday - Saturday. Most orders are shipped within 2-4 business days from the order date. Orders placed on weekends and select holidays are processed on the next business day. Soft The Next provides Free Shipping on orders over Rs 5000 The Delivery Time for each Product is mentioned in the Description. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. Sometimes, delivery may take longer due to inter alia: bad weather, flight delays, political disruptions and other unforeseen circumstances. Once dispatched, orders may take 3-6 business days for the delivery of an order. To North East States and Jammu & Kashmir it may take upto 9 business days. If a User wishes to get delivery to different addresses, then the User shall be required to purchase the Products under separate transactions and provide separate delivery addresses for each transaction, as may be required. The User agrees that the delivery can be made to the person who is present at the shipping address provided by the User. Please do not accept any order if seal is broken/unsealed at the time of delivery; as such orders will not be accepted if returned. Shipping is free on all orders above Rs 5000/- A Non-Refundable Charge of Rs 50/- will be applied to order below Rs 1000/- A Non-Refundable Charge of Rs 100/- will be applied to order between Rs 1000/- to Rs 2000/- A Non-Refundable Charge of Rs 150/- will be applied to order between Rs 2000/- to Rs 5000/- The logistics partner supported by softthenext.com will make a maximum of three attempts to deliver your order. In case the User is not reachable or does not accept delivery of products in these attempts the respective Seller reserves the right to cancel the order(s) at its discretion. And if the order returns to our warehouse, the order amount excluding the delivery and COD charges (if applicable) will be credited to Customer’s Coupon code. After which customer can place a fresh order.
Cash back Promo Code may not be applicable for all the products on the website. Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later. Two offers cannot be clubbed together using the Promo Code. softthenext.com reserves the right to cancel any promotional 'Promo Code' and the transactions in which they are used. (This is not applicable on Cash back Promo Codes) Cash back and Promo Code Coupon cannot be clubbed together to avail an offer at softthenext.com. This means, if Promo Code is used in an offer, Cash back cannot be generated. Cash back amount is subject to change at the sole discretion softthenext.com.
Product Images are indicative in nature. Please check all the Product Images before placing your order.